READERS LETTER
Dear Madam,
Some Protesc supporters seem to imagine that Tesco is influenced by the wishes of local
residents in the areas it selects for possible supermarket construction. This is not how
their Hertfordshire HQ targets locations. These are chosen on the basis of major highway
access, huge customer catchments, local government plans and competitor vulnerability. All
decisions are coldly commercial, and local opinions are considered only in efforts to
pressurise councillors. On at least one occasion, Tesco has pressed ahead despite an
overwhelming negative vote in a public referendum. It is ridiculous to suppose that if a
majority in Sheringham record their preference, in Mrs Blyths household ballot, for
Hilbre Gardens instead of the Lockerbie Flats site, Tesco will revert to the former. Tesco
is driven by maximum profit motives, not by minor particular concerns about grocery
provision for Holway Roads housing estates or the impact of their 24/7 transport
movements upon the elderly residents of St Andrews Close. The belief that a Tesco store
near Station Road, selling whatever it likes, and able to expand upwards, would not
seriously damage the existing retail community, however, contradicts commonsense and
universal experience. In Bicester, for example, there are now 5 Tesco and little else,
while Londons Fulham Road has no less than 10. A few shoppers may be content with
this outcome, but most of us have other values and interests in life. Nothing in
Tescos response to the recent parliamentary High Street Britain 2015 report on the
long-term adverse side of supermarket spread changes that conclusion. The situation in
Sheringham with Budgens is far from perfect. However, a regional-flagship monster Tesco,
near our busy roundabout and opposite two churches, is not the right answer.
J R.
READERS LETTER
Dear Editor
I write in reply to the letter from summer visitor Mr Peter Sanderson who was disappointed
to learn of support for a Tesco store in Sheringham as expressed in a previous letter from
Mrs Loromine. In 2004 I moved to Sheringham from just outside Cambridge, in fact
from the very next village to where Mr Sanderson currently lives. I used all of the
local Tesco stores and also tried Asda, Waitrose and Sainsbury, the rival supermarkets in
the city. It is not difficult to see why the majority of consumers have elected to
give Tesco their business. As a former Director of a leading multiple retailer, I am
possibly guilty of being critical of poor retailing standards, in big and small operations
alike, but like most shoppers I make my choice based on range and quality of product,
customer service, convenience and price. Others will, of course, put such criteria in
their own batting order.
Mr Sanderson appears to dislike the fact that large supermarkets sell a wide range of
goods. Hmm... so Department Stores have been getting it all wrong over the last 100
years, M&S should never have broken into food retailing, and local filling stations
shouldn't sell newspapers or milk!.He is also highly critical of Tesco's treatment of
their staff. Well, retailing does have a high staff turnover, but I think he will
find the Tesco record in this area is better than most. Indeed I know of one local
resident in this town who has worked for them for over twenty years. Personally, I
have, in general always found their staff to be well-trained, obliging and friendly -
another clear sign to competitors as to why Tesco have been getting it right in commercial
terms for many years. Stating that Tesco'' don't give a damn for their workers and
suppliers'' is patent nonsense - all successful retailers know from experience, and
sometimes to their cost, that staff are the face of the company, that the reliable supply
of stock to meet customer need is vital, and that customer loyalty is an absolute
priority.
No, Sheringham doesn't need a giant Tesco Extra selling white goods, household furnishings
etc, but what would be nice for both residents and visitors is a medium-size quality store
meeting the needs of the main weekly shop without an 8-mile round trip to Cromer! I
cycle down to the local shops almost every day, but like most other households, a ten- bag
or more weekly supermarket shop is still required. As Mr Sanderson is so set against
supermarkets, and Tesco in particular, I wonder if he has given any thought as to the
reaction of consumers around Cambridge, or elsewhere, if their local store were to
suddenly close up shop? Changes in shopping habits will always be driven in the long
term by the needs and desires of the consumer together with the skills and drive of
competing retailers. As proof of this I hear Sheringham once had 14 butchers
shops...!
ALAN SPONG.

KELLING PROBUS CLUB
The aim of the Probus Club is to create friendship. The club meets
on the third Thursday every month at the Pheasant Hotel in Kelling. At present we
have a couple of vacancies so if you are a retired man and would like to consider joining
then please phone John Jennings our secretary on 01263 740716. We make some outings
in the summer and our ladies are always welcome to join us.
Our speaker last month was Bob Smith the Harbour Master of Wells-next-Sea. We learnt
from Bob about his life in as much as that he went to sea at 16, then worked his way up to
become Shipping Manager with a shipping company. In the mid 1980s he returned to
Wells and became a fisherman, the Deputy Harbour Master. Bob also spent some 24
years with the lifeboat and has been Second Coxswain of the Wells lifeboat.
In dealing with the Wells harbour history in the 1930s 63 ships worked out of Wells.
In the 1700s the harbour changed position twice after two sea walls were built
reclaiming land. Shipping tonnage increased from 350 tons per vessel to 500 and then
up to 1000 tons. By 1992 commercial shipping ceased, not because of silting up but
because the modern ships were drawing too much draft.
Bob said that it cost some £113 m per year to run the Lifeboat service. Next year
Wells will receive a new lifeboat capable of doing 35 knots, fitted with the latest
electronic aids in navigation and boat management. The crew will need to be fully
trained to take advantage of the new boat. Members heard about rescues made by the
boat but also in 1880 when very sadly 11 out of a crew of 13 lost their lives.
Philip Hutchinson.
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